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Apple Personal

Boot Up Problems with MacBook Pro 2017

Today my new MacBook Pro (15-inch 2017) arrived by FedEx.  Nope, I didn’t take a picture or shoot an unboxing video.  No time for that.

I purchased the MacBook from B&H Photo.  Yes, yo can get the better Coffee Lake processor with more RAM and most likely a faster SSD in the 2018 model, but that was too far out of my price range.  After I got over the initial hiccup with the setup (which is what this post is about), I am enjoying my new 2017 MacBook Pro.

While I was setting up the Mac, I received an error after connecting to my home Wi-Fi.  A critical software update was needed but there was an error.  I clicked Try Again, and everything seem to work.  I was able to set up with macOS High Sierra and everything was good to go. Critical_Software_Update_2Then I plugged in the charger, and nothing.  No power, no chime, no change in the battery icon.  Weird.  I rebooted the Mac and the same error came back, and nothing was letting me get past it.  I found a discussion on an Apple Community and it resolved my problem.

Here are the steps and the link to the article I found:

  1. TURN OFF MAC, REMOVE USB-C POWER SUPPLY CABLE AND ANY PERIPHERAL
  2. WAIT 10 SECONDS
  3. PRESS SHIFT + CONTROL + OPTION + POWER FOR 10 SECONDS
  4. WAIT 5 SECONDS
  5. CONNECT USB-C POWER SUPPLY
  6. POWER ON.

Minor issue fixed!  I am able to charge the Mac, update to macOS Mojave, install almost all of my apps, setup iCloud, and a few other things.

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